Harness enterprise AI responsibly.
We turn enterprises AI native. We map how the business actually runs, build the workflows worth running, and give you one live model of the whole thing to run them on.
You see the deliverable before you buy it.
Every engagement runs the same four stages. Each one produces something you keep, whether or not you carry on to the next.
- Operations managerInterview 4 of 12, order deskTranscriptWalk me through what happens when a customer order comes in.It arrives as a PDF on email. I read it, check the prices against the quote, then key it into the ERP line by line.How long does that take?Fifteen to twenty minutes if it's clean. Longer if their part numbers don't match ours, then I'm ringing them.Who checks it after you?Nobody, really. Dispatch finds the mistakes.Ask a follow-up
Interviews
We sit with the people doing the work, department by department, and record how it actually gets done rather than how the process document says it does.
- Customer PO arrives by emailManualPhone order taken by internal salesManualRead the order, check prices against the quoteCheckPart numbers match ours?DecisionKey the order into the ERP, line by lineKeyed 3 timesRing the customer to confirm the partManualPrint the pick list and hand it to dispatchSystemRaise the invoice from the ERP recordSystemDispatch confirms, customer is emailedSystem
Map
Every handoff between a person and a system, drawn. The map is where the re-keying, the waiting and the work nobody owns become visible.
- Recommendations12 foundRoadmapQuick wins (7)Impact × effortNow to 3 monthsRead orders into a checked draftNowEmailed POs land as ERP drafts for internal sales to approve, not key.Cover reviews by exceptionPurchasing sees the lines that moved this week, not every line.3 to 6 monthsAssemble the board report from sourceFigures pulled from the ledger and the CRM, a draft narrative for the FD to edit.Match dispatch notes to invoicesMismatches flagged the day they happen, not at month end.6 to 12 monthsRead supplier acknowledgementsDates and quantities checked against the PO before anyone opens the email.
Roadmap
What to do, in the order worth doing it, with the effort and the return against each one. You can act on it with us or without us.
- Order intakeInternal sales deskSigned offBaseline taken12 MayMeasured again23 JuneMinutes per orderIllustrativeOrders read into a checked draft. The desk approves, the system keys.Before18After4Signed off by the desk lead, 23 JunePDFShare
Build
An engineer on site, building on the tools you already own. We take the baseline before, take it again after, and show you both.
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